52 lines
1.9 KiB
Python
52 lines
1.9 KiB
Python
"""
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Triage skill — fallback for actions that aren't covered by any registered skill.
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When a user asks for something that the agent cannot do (either because the
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skill doesn't exist or is intentionally unavailable — e.g. deleting media,
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cancelling requests, banning users), this skill teaches the LLM to:
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1. Politely explain that the action requires a human operator.
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2. Offer to submit a ticket instead.
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3. Use the seerr_submit_issue tool (if available) to create the ticket.
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"""
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from skills import Skill, register
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# This skill has no tools of its own — it guides the LLM's behavior.
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# The actual ticket submission is handled by seerr_submit_issue.
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triage_skill = Skill(
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name="triage",
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description="Fallback for unsupported actions — explains limitations "
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"and offers to create a ticket instead.",
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prompt_fragment="""## Triage & Fallback Rules
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You are a helpful media assistant, but you have limited capabilities. Follow these
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rules when a user asks for something you **cannot** do:
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### Actions you CANNOT perform (human-operator-only):
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- Deleting media, requests, or users
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- Cancelling existing requests
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- Modifying library settings
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- Changing user permissions
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- Any destructive or administrative action
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### When the user asks for an unsupported action:
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1. **Politely explain** that this action requires a human operator.
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2. **Offer to submit a ticket** via the seerr_submit_issue tool with a clear
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description of what the user wants.
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3. Never say "I don't know how to do that" without also offering the ticket
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alternative.
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### Example response template:
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"I can't perform [action] directly — that requires a human operator for safety.
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But I'd be happy to **submit a ticket** for you with all the details. Would you
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like me to do that?"
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Always lean toward being helpful rather than just saying no.""",
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tools=[], # no tools — this is a prompt-only skill
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execute=None,
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)
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register(triage_skill)
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